Industry Solutions
AI Systems for
Stop drowning in customer service tickets and inventory alerts. We build custom AI systems that automate operations — so you can scale without adding headcount.
The Problem
You're Scaling Revenue But Not Operations
Every order increase means more customer service tickets, more inventory alerts, and more manual work. Your team is drowning while you're trying to grow.
Customer Service Scaling Nightmares
Ticket volume grows with every sale. "Where's my order?" "Can I return this?" "This arrived damaged." Your support team is doing the same work over and over.
Inventory Alerts Buried in Noise
Your system sends 200 alerts a day. Which ones matter? Low stock? Overstock? A supplier delay? By the time you sort it out, you've already lost sales or eaten storage costs.
Revenue Escaping Everywhere
Abandoned carts, missed upsells, failed reorder campaigns — you know the revenue is there. But you're too busy running operations to capture it.
How We Solve It
Scale Operations Without Adding Headcount
Custom AI systems that handle the repetitive work — so your team can focus on growth, not maintenance.
AI agents that handle 70%+ of support automatically — order status, returns, FAQs, shipping issues. Complex tickets go to your team with full context. Average response time drops from hours to seconds.
Real-time inventory dashboards with predictive restocking. Automated supplier alerts and reorder triggers. Only surface the alerts that actually need human attention.
Automated fraud detection, shipping label generation, delivery tracking, and exception handling. Your team manages the edge cases, not every single order.
70% of Support Automated
A 40-person DTC brand was drowning in customer service tickets as they scaled. We built an AI triage system that handles 70% of support automatically, saving 20+ hours per week for the team.
Full-labor hrs saved
FAQ
Common Questions
Our AI agents connect to your Shopify/WooCommerce store and handle common inquiries — order status, returns, shipping updates, product questions — automatically via chat, email, or SMS. They pull real order data, not canned responses.
Yes, within your defined policies. The AI agent checks order details, applies your return policy rules, and processes standard returns automatically. Edge cases get escalated to your team with full context.
Shopify, WooCommerce, BigCommerce, and custom platforms. We also integrate with fulfillment services, shipping providers, and customer service tools like Gorgias or Zendesk.
The system analyzes your sales velocity, seasonal patterns, supplier lead times, and current stock levels to predict when you'll run out. It generates reorder recommendations and can trigger purchase orders automatically.
We recommend transparency, but the AI responds naturally and handles conversations well enough that most customers don't care — they care about fast, accurate answers. Satisfaction scores typically go up because response time drops dramatically.
Related Industries
We Also Build For
Marketing & Lead Generation
Custom AI systems that unify your marketing stack, automate campaign coordination, and generate content at scale. Launch in hours, not weeks.
Learn moreLogistics & Supply Chain
Custom AI systems for shipment tracking, warehouse optimization, and demand forecasting. Reduce late shipments by 35% with predictive AI.
Learn moreCannabis & Dispensary
Custom AI systems for cannabis compliance tracking, inventory management, and delivery operations. Cut compliance time by 60%.
Learn moreSee How We Can Help You
Let's talk about what's slowing down your e-commerce & dtc operations and where AI can make the biggest impact. Free strategy call, no pitch deck.