Privacy Policy

This privacy policy describes how softwarebuilding.ai, operated by Software Building ("we," "us," or "our"), collects, uses, and protects information when you visit our website at https://softwarebuilding.ai. We are committed to being transparent about our data practices and respecting your privacy rights.

Information We Collect

Contact Form Submissions

When you submit our contact form, we collect the information you provide, which may include your name, email address, phone number, company name, and your message. We use this information solely to respond to your inquiry and follow up as needed.

Calendly Scheduling

Our website integrates with Calendly for appointment scheduling. When you book a consultation, Calendly collects and processes your booking information under its own privacy policy. We receive your name, email, and any details you provide during the booking process. Please review Calendly's privacy policy for details on how they handle your data.

Security Verification

We use Cloudflare Turnstile to protect our contact form from automated spam. Turnstile operates without setting cookies and does not collect personal information. It verifies that submissions come from real visitors by analyzing non-identifying browser signals.

Server Logs

Our hosting provider (Vercel) maintains standard server logs that may include your IP address, browser type, pages visited, and timestamps. These logs are used for security monitoring and basic analytics.

Analytics and Tag Management

We use Google Tag Manager to load analytics and conversion tracking tags, including Google Analytics. These tools collect standard web analytics data (pages visited, approximate location, device type) to help us understand how visitors use our site.

What We Do Not Collect

Our website does not require user accounts and does not process payments. We do not buy, sell, or trade personal data.

How We Use Your Information

• To respond to your contact form inquiries
• To schedule and manage consultation appointments
• To send follow-up communications related to your inquiry
• To maintain the security and functionality of our website
• To comply with legal obligations

Third-Party Services

We use the following third-party services to operate our website:

• SMTP2GO — Delivers email notifications when you submit our contact form. Your name, email, and message content are transmitted through their servers.
• Cloudflare — Provides DNS, security protection, and the Turnstile verification widget. Cloudflare may process your IP address as part of their security services.
• Calendly — Handles appointment scheduling. Booking data is processed by Calendly under their own privacy policy.
• Vercel — Hosts our website. Standard server logs are maintained by Vercel as part of their hosting infrastructure.
• Google Tag Manager and Google Analytics — Loads analytics and conversion tracking tags. Google may collect your IP address, browser and device information, and usage data under Google's privacy policy.

We do not share your personal information with any other third parties except as required by law.

Data Retention

Contact form submissions are retained for as long as necessary to respond to your inquiry and for our legitimate business purposes, typically no longer than 24 months. You may request deletion of your data at any time by contacting us at [email protected].

Your Rights Under the GDPR (European Union)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation. Our lawful basis for processing your personal data is your consent (when you voluntarily submit the contact form) and our legitimate interest in responding to business inquiries.

You have the right to:

• Access — Request a copy of the personal data we hold about you.
• Rectification — Ask us to correct any inaccurate or incomplete data.
• Erasure — Request that we delete your personal data ("right to be forgotten").
• Portability — Receive your data in a structured, commonly used, machine-readable format.
• Objection — Object to processing of your personal data based on our legitimate interests.
• Restriction — Request that we limit how we process your data in certain circumstances.
• Withdraw consent — Withdraw your consent at any time, without affecting the lawfulness of processing done before withdrawal.

To exercise any of these rights, contact our data protection contact at [email protected]. We will respond within 30 days. If you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

Your Rights Under the CCPA/CPRA (California)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you specific rights regarding your personal information.

You have the right to:

• Know — Request that we disclose what personal information we collect, use, and share about you.
• Delete — Request that we delete the personal information we have collected from you.
• Opt-out of sale or sharing — We do not sell or share your personal information as defined by the CCPA/CPRA. No opt-out is necessary, but you may contact us to confirm this at any time.
• Non-discrimination — We will not discriminate against you for exercising any of your CCPA/CPRA rights.

Do Not Sell My Personal Information: We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. We do not engage in the "sale" of personal information as defined by the CCPA/CPRA.

To exercise your rights, contact us at [email protected]. We will verify your identity and respond within 45 days.

Telephone Consumer Protection (TCPA)

By providing your phone number through our contact form, you consent to receive calls or text messages from us related to your inquiry. We will only contact you by phone or text if you have provided your number and in connection with the services you have requested.

You may opt out of phone or text communications at any time by replying "STOP" to any text message, by requesting opt-out during a phone call, or by emailing us at [email protected]. Standard message and data rates may apply.

Email Communications (CAN-SPAM)

Any emails we send will include our company name and contact information. You can opt out of future email communications at any time by clicking the unsubscribe link in any email we send, or by emailing us at [email protected] with "Unsubscribe" in the subject line. We will process your request within 10 business days.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or destruction. Our website is served over HTTPS and protected by Cloudflare's security infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us and we will promptly delete it.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise any of your data rights, contact us at: